Governance

Privacy Policy

How HyperMatrix collects, uses and protects personal data, in line with LGPD and GDPR.

1. Introduction

HyperMatrix values privacy and the protection of personal data. This Privacy Policy aims to inform you how data is collected, used, stored, and protected during every interaction, including browsing our digital environment, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018) and the European Union General Data Protection Regulation (GDPR), when applicable.

2. Objective

This Policy aims to clarify transparently how HyperMatrix processes personal data collected through the corporate website or other digital interactions, covering purposes, legal bases, data subjects' rights, and adopted security practices. The document guides users on their rights and how to exercise them, reinforcing HyperMatrix's commitment to ethics, legal compliance, and privacy protection.

3. What data we collect

During interactions with our website or other forms of engagement between the legitimate data subject and HyperMatrix, the following types of personal data may be collected:

  • Information provided voluntarily: name, email, phone, and company (e.g., when filling out contact forms, requesting services, or registering for events);
  • Navigation information: IP address, browser type, device, pages accessed, time spent, approximate location, cookies, and similar data collected automatically to improve your experience and security.

4. Purpose of data use

The data collected, specifically regarding interactions through the HyperMatrix website, is used to:

  • Respond to inquiries and requests submitted through the website;
  • Contact you for commercial and corporate purposes;
  • Share content, invitations, newsletters, and news (when authorized);
  • Analyze usage statistics to improve the website experience;
  • Ensure information security and prevent fraud.

5. Data sharing

HyperMatrix does not share your data with third parties, except in the following cases:

  • With partners providing technological support services (e.g., hosting, email delivery, analytics tools), always bound by contractual confidentiality clauses;
  • When necessary to comply with legal obligations or orders from competent authorities.

HyperMatrix does not perform international data transfers directly through the website; however, some technology providers may operate servers outside of Brazil, always strictly complying with the LGPD and GDPR.

6. Use of cookies

Our website uses strictly necessary cookies for its operation and, occasionally, analytical cookies to enhance performance.

Users can manage or disable cookies directly in their browser settings, although this may affect certain website functionalities.

7. Information security

We adopt technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. All data traffic on the website is encrypted using the HTTPS protocol.

8. Rights of data subjects

Under the LGPD and GDPR, you, the user, have the right to:

  • Confirm whether we process your data;
  • Access your processed personal data;
  • Request the correction, deletion, or anonymization of your data;
  • Revoke consent, when applicable;
  • Obtain information regarding data sharing with third parties.

9. Updates to this policy

This Policy may be updated at any time, and we recommend reading it periodically. In the event of significant changes, we will prominently communicate them on our website.

Contact

HyperMatrix Solutions Ltd.
Cond. Ed. Plaza I
R. James Joule, 92 — Cidade Monções
04576-080, São Paulo/SP, Brasil

Still have questions?

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